Warranty Policy

Warranty Overview

Parts Avatar fully upholds the warranty policies of the respective manufacturers of the products or goods sold through our site. As such, Parts Avatar does not provide any additional guarantees of performance or durability beyond the quality standards established by the manufacturer. Typically, a defective part(s) that meets the warranty criteria of its manufacturer will either be repaired or replaced in kind by the manufacturer at no cost to the consumer as long as it falls within an established warranty period. However, Parts Avatar does reserve the right to refund the consumer the original purchase price of the product if an appropriate replacement or repairs are not available.

Warranty Conditions

Limited Warranty: Unless otherwise expressly stated, all products come with a “Limited Warranty” that solely covers defects in materials or engineering that violate the guarantees or assurances of quality control established by the manufacturer. Hence, products that have been compromised as a result of abuse, misuse, modification, improper installation, or the failure of another part are not covered.

Warranty Replacement: Warranties offer only replacement of the defective part with another part: no cash refunds and no reimbursement of labor costs, shipping costs or other expenses

Warranty Duration: The warranty period of a product or good sold by Parts Avatar is established by the manufacturer and begins on the date of purchase. This duration typically varies from manufacturer to manufacturer. In order to inform and educate our customers, Parts Avatar has provided an outline of the warranty policies of our major manufacturers below.

Non-Transferable: The limited warranty of a product is non-transferable and is extended only to the original consumer on providing proof of purchase (i.e.the original invoice).

Commercial or Performance Use: The warranty period for a part designated for commercial vehicles comprises no more than 90 days from the date of purchase, and thus falls outside the scope of the limited warranty provided by the manufacturer. Products installed for performance or off-road use invariably void the manufacturers limited warranty.

Manufacturer's Warranty Policies

This list comprises a brief overview of the warranty policies of our major suppliers followed by links providing more exhaustive information. These brief outlines are subject to change by the manufacturer and may not be the most recent. The customer is thus encouraged to consult the manufacturer's website for the most definitive and up-to-date information regarding the terms and conditions relating to the warranty of a specific part.