PartsAvatar Mobile Privacy Policy

PartsAvatar Mobile App Policy

PartsAvatar, Inc. (“www.partsavatar.ca” or “we”) knows your privacy is important to you and we are committed to providing a safe and secure user experience. This Privacy Policy is incorporated into the PartsAvatar Terms of Service, and applies to the use of PartsaAvatar online at PartsAvatar Mobile App. It describes how we collect, use, secure and share information of our users and individuals (collectively, “you”) whose payment details are used to purchase products at PartsAvatar. This privacy policy applies solely to information collected by this Mobile App. It will notify you of the following:

1. What Information We Collect
2. How We Use Your Information at PartsAvatar
3. Accessing, Reviewing, and Deleting Your Information
4. Security of Personal Information
5. Outside Canada Consent to Processing and Transfer of Information
6. Laws & Protection
7. Change Policy
8. Visitors under the age of 18
9. Contact Information

1. What Information We Collect

It is not necessary to create a PartsAvatar account to buy products or to gain access to the search catalog of PartsAvatar but we always encourage you take full advantage of our features by registering yourself with us. While creating an account, we ask for certain information to process your registration, including your full name, email address, password and contact information. We collect this information so that we can find your order if you ask us about it and also to inform you when your order ships.

To help personalize your experience, we also give you an option to save your payment and shipping information. You can store this information into your account in an encrypted format so that you do not have to type this information on every order. Remembering most of this information is optional.

2. How We Use Your Information at Partsavatar.ca

We are the sole owners of the information collected on this site. The personal information collected from you by PartsAvatar on the App is mostly used to ensure the proper delivery of the parts you have requested. Unless you ask us not to, we may also use your e-mail address to inform you about other products available and special promotions introduced by us. You can unsubscribe from the promotional material at any time of your interest.

We believe in protecting your privacy, and therefore do not provide your personal information to third parties for their contacting or marketing purposes.

3. Accessing, Reviewing, and Deleting Your Information

You can access, review and change your registration, and shipping information by logging into your account and navigating to the Account page. You may also delete the card and shipping information we have collected by signing into your account, however to delete your profile you will have to contact us at support@partsavatar.ca or call us at 1-844-850-5333 and we will make reasonable efforts to accommodate your requests.

4. Security of Your Personal Information

PartsAvatar is committed to protecting the security of your Personal Information. We use a variety of industry-standard security technologies and procedures to help protect your Personal Information from unauthorized access, use, or disclosure. When you enter sensitive information (such as a credit card number or SS#) on our order forms, we (or our third-party service providers) encrypt transmission of that information using 128-bit Secure Socket Layer Technology (SSL). We also require you to enter a password to access your Account Information. Please do not disclose your Account password to unauthorized people. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we at PartsAvatar make reasonable efforts to protect your Personal Information but cannot guarantee its absolute security. If you have any questions about security on our App, you can contact us at support@partsavatar.ca

5. Outside Canada Consent to Processing and Transfer of Information

If you access PartsAvatar outside of Canada, you fully understand and unambiguously consent to the transfer of your personal information to, and the collection and processing of such personal information in Canada.

You can only access and order from outside of Canada, but we at PartsAvatar do no ship products outside of Canada. You acknowledge that the services provided to you for shipping and customer service will be within the Country of Canada. 

6. Laws & Protection

We may collect, use and preserve your information such as contact details, messages and order details for any legal process in order to resolve issues related to frauds, violations or illegal use of the company name PartsAvatar and its products.

7. Change Policy

This Privacy Policy may be updated from time to time. If we make material changes, we will provide advance notice to you either by email, by posting a notification on PartsAvatar. Please note that, for existing users, unless otherwise provided by applicable law, your continued use of PartsAvatar following the effective date means that you agree with, and consent to be bound by, the updated terms of service.

8. Visitors under the age of 18

Our Service is not offered to persons under the age of 18. Thus, customers under the age of 18 can buy products from PartsAvatar Mobile App only with the involvement of a parent or a guardian.

9. Contact Information

We welcome inquiries or comments about our Privacy Policy via our help center. You may also send an email to support@partsavatar.ca for any other support related to your issues with the App or products and their deliveries.